Bruce Lee is an international event speaker, coach, MC and author. His passion is working with individuals and organizations by offering real solutions to their current challenges through high-value “what to do” content-rich information, an engaging style and real life situations that all audiences can relate to. The objective is to enhance leadership performance and individual productivity in order to improve bottom line results, increase market share and vital employee and customer loyalty and retention. This will create the culture you need where customers and staff do not want to leave.
As a former business owner and with extensive experience gained through involvement in four businesses from a good cross section of industry; banking, credit, oil and gas, executive recruiting and a retail business, prior to becoming a professional speaker, Bruce brings a hands-on approach to measuring and maintaining employee satisfaction. Each presentation includes a variety of additional resources and tools designed to support the training and increase the skills which are important to everyone.
This presentation will acknowledge the fact on how to shift the perception of this person and his behavior from being problem driven to being "solution orientated". Respect reduces stress, and it drives up trust, engagement, creativity, and productivity.
Bad attitudes, jealousy, and disruptive behavior will sabotage morale, lower self-esteem while reducing teamwork and productivity. When toxic behavior infects an organization at any level, managers may be tempted to ignore it or give in, absolutely the wrong thing to do, and tolerating it is not a solution.
This resource loaded webinar will show you how to get ahead of and neutralize all forms of negative, bad, destructive behavior, and put a system in place to ensure it does not re-occur. This starts with an understanding that it has to be a policy of Zero Tolerance, followed by immediate workplace reprimands. The destructive effects of blaming others, griping, pessimism and of always passing the buck needs to be stopped. In this session, you will learn to keep emotional control and tame that disruptive and destructive behavior you must deal with.
Bad attitudes, jealousy and disruptive behaviour will sabotage workplace morale, lower self-esteem and reduce teamwork and productivity. When you allow toxic behaviours to infect your organization, at any level, managers may be tempted to ignore it or give in, which is the wrong thing to do, but tolerating it is not a solution!